Dear ...
RE: __(Type)__ Claim - __(Reference #/Name/Date)__
We have reported your claim to your insurance company and by now an adjuster may have already been in touch with you.
The adjuster has been instructed to settle your claim as quickly as possible. Because the adjuster will not report to us until considerable discussions have take place with you, we will be unaware of any concerns that you may have. Please contact us if you have any problems or concerns that you would like to discuss with us. We’d be happy to be of service to you.
Once you’ve been able to ascertain the severity of the damage to your __(type of property)__, please contact us so that we may review what changes, if any, should be made to your policy coverage.
We look forward to hearing from you soon.
Yours very truly,