Dear …
On behalf of __(name of organization)__, please allow me to extend our deepest condolences to you for the great losses you have suffered as a result of __(briefly describe what caused the loss)__. The vast destruction that has lain in the wake of __(name of storm/this earthquake/etc.)__ has been very disturbing to us all. We can only imagine how tremendously difficult this must be for you and the many others who have suffered from that __(storm/earthquake/firestorm/etc.)__.
It is hard for us to know what to say or do to offer support. You constantly remain in our thoughts __(and prayers)__ and I want you to know that the whole group of us here at __(name of organization)__ are people who sincerely care about your well being. It is our hope that you are getting the support that you need from the government and support agencies to help you bring normalcy back into to your life as quickly as possible.
I know that it can be very difficult for us sometimes to move forward, to begin rebuilding our lives after such devastation. When we become victims of disaster, our hope must lie in the all-knowing wisdom that “this too shall pass.” As hard as it may be to believe this, __(Name)__, please be encouraged knowing that the sun will shine again in your life.
Sincerely,