Dear …

RE: Refund Request for Returned Product - __(reference #)__

Please find enclosed the __(name of product)__ that __(Name of Company)__ordered from your company on __(date)__ . We received it on __(date)__ in a damaged condition. As you will see, the __(name of product/part)__ is damaged on __(describe where product is damaged)__. It looks as though it may have occurred during shipping.

We are returning this product to you and asking you for a full refund. Attached you will find a copy of our receipt of purchase. Kindly forward reimbursement to us in the amount of __($amount)__, which includes the purchase price of __($amount)__ along with __($amount)__ in shipping costs for the return of this item.

We thank you in advance for your attention to this matter and look forward to receiving a __(refund check/credit on our account)__ for this item soon.

Yours truly,